Customer Service: (800) 649-9121

Two hands rest on a macbook keyboard.

Analytics & Insights

Benefits data should do more than sit in a report. We turn health, claims, and plan data into clear insights that help teams spot trends sooner, manage costs smarter, and make more confident decisions.

Powerful tools for practical insights

Good reporting should not leave you asking, “Now what?” Through our secure employer and consultant portal, Pinnacle Employer Resource Center (PERC), benefits consultants and employers get 24/7 access to a library of standard reports, plus on-demand reporting for everyday needs like census, paid claims, plan costs, and check registers.

When the question gets more specific, our analytics team can build custom reporting around the goals, trends, and decisions that matter most.

For deeper insight, we also use Springbuk analytics to bring benchmarks, predictive modeling, and ad hoc analysis into the conversation. That helps teams spot trends earlier, understand what is driving costs, and track population health over time, turning plan data into practical intelligence they can actually use.

Reporting dashboard with pie charts, dollar trends and bar charts in orange and blue.

our PRODUCTS, TECHNOLOGIES, & METHODS

Customizable & always on

Report library

Get 24/7 access to standard reports through PERC, so information is easy to find when teams need it.

On-demand reports

Pull everyday reports like census, paid claims summaries, plan cost summaries, and check registers without waiting for a special request.

Custom reporting

Work with our analytics team to build tailored reports around specific client goals, plan questions, renewal needs, or population trends.

Springbuk analytics

Use benchmark reporting, predictive modeling, and ad hoc analysis to better understand risk, population health, utilization, and cost drivers over time.

Secure access controls

Keep reporting access organized with user-specific permissions that help protect sensitive plan information while giving the right people the right visibility.

Strategic insight support

Get help translating the numbers into practical next steps, so reporting does not stop at “what happened.”

OUR PROCESS WITH ANALYTICS & INSIGHTS

How we turn data into direction

Good analytics should make the next step clearer, not add another spreadsheet to the pile. Our process helps teams move from raw plan data to useful insight, clear decisions, and stronger follow-through.

Step 1

Collect

We organize health, claims, and plan data into a consistent reporting foundation, so teams have a clearer place to start.

Step 2

Report

PERC helps teams access standard and on-demand reports like census, paid claims, plan costs, and check registers when they need them.

Step 3

Analyze

With Springbuk analytics, we use benchmarks, predictive modeling, and ad hoc analysis to help teams spot trends, understand cost drivers, and see what may need attention next.

Step 4

Customize

When standard reports do not answer the whole question, our analytics team builds custom reporting around employer goals, consultant questions, and plan realities.

Step 5

Synthesize

We help turn findings into practical insight, so reporting supports clearer decisions, stronger planning, and action that actually moves the plan forward.

OUR APPROACH TO ANALYTICS

A usability mindset for analytics and insights

We make data more transparent, trustworthy, and usable by combining always-available reporting in PERC with deeper analytics capabilities through Springbuk.

And when standard outputs are not enough, we combine these tools with an analytics team that can build client-specific reporting to help teams get the most from their data.

Turn reporting into action

We help employers and benefits consultants move from simply tracking data to understanding what the data means, where to focus, and what to do next.

Make the numbers easier to use

We organize health, claims, and plan data into clearer reports and views, so teams can find what they need without getting buried in spreadsheets.

Spot trends earlier

With benchmarks, predictive modeling, and ad hoc analysis, we help identify health trends, cost drivers, and emerging risks before they become bigger plan issues.

Support smarter strategy conversations

We use plan data to help guide renewal, plan design, cost management, and population health conversations with more clarity and confidence.

Build around real questions

When standard reporting does not go far enough, our analytics team can create custom reports around specific employer goals, consultant questions, and plan realities.

Keep people in the picture

Data is most useful when it connects back to members, helping teams understand how people use care, where they may need support, and how benefits can work better.

Ready to make your plan data more useful?

Let’s turn reporting into a clearer path forward, with analytics that help you understand costs, spot trends, and make smarter benefits decisions with confidence.

Man wearing glasses has woman behind him, wrapping arms around his shoulder.