Public Agencies
We help public agencies manage the complexity of public-sector benefits with practical guidance, responsive service, and experience supporting the many people involved, from HR teams and unions to retirees and active employees.
ERISA compliance experience
Client retention
Same-day call resolution
Average savings on out-of-network medical claims
Expertise meets service-first mindset
We bring compliance knowledge, operational expertise, and practical flexibility to the needs of public-sector employers. Our service-first model helps HR teams, benefits consultants, unions, retirees, and active employees get the clear guidance and dependable support they need.
From retiree benefit administration to COBRA, ACA reporting, and mental health parity requirements, we help municipalities manage the complex needs of those they serve without adding friction to the benefits process.
Reducing operational burden, improving member experience
Public agencies need benefits support that can handle compliance, union coordination, retiree administration, and high-volume employee questions without adding more work for HR teams. We help keep administration organized, communication clear, and support responsive so agencies can manage benefits with more confidence.
Public-sector problem solving
We bring a service model built for complex governance, fragmented processes, and legacy workflows, helping agencies get the visibility and follow-through they need.
Union-aligned benefits support
We help public agencies keep benefit decisions clear, coordinated, and practical when HR teams, leadership, labor partners, and employees all need to stay aligned.
Retiree benefit administration
We support retiree populations with careful administration, clear communication, and dependable follow-through that helps reduce confusion and avoidable escalations.
Flexible public-sector operations
We support nontraditional plan years, contribution schedules, retiree workflows, and other public-sector needs without adding unnecessary complexity for HR teams.
Compliance-first administration
We help public agencies stay organized and prepared with consistent execution across requirements like COBRA, ACA reporting, and mental health parity.
Cost-conscious member support
We help members find the right care, use preventive benefits, and manage long-term conditions in ways that support both better health outcomes and stronger plan performance.
A service-forward mindset in practice
Labor and governance complexity
We use deep experience working with unions and other common drivers of plan complexity and administration needs to serve public sector groups.
Retiree administration
Managing retiree benefits, including self-paying retiree billing, helps offset significant operational burden among public agencies.
Public program administration
We have experience with Covered California administration, for when eligibility scenarios vary across employee groups.
Compliance depth
Strong compliance expertise across COBRA, ACA reporting, and mental health parity requirements keeps us on top of strict regulatory environments.
Dedicated account management
A consistent point of contact for fast issue escalations helps HR teams avoid chasing answers when union, retiree, or compliance questions arrive.
Open enrollment & member education
In-person and virtual open enrollment support, plus year-round communications allows us to meet employees, retirees, and union members where they are.
